| Issue ID | 1651596 |
| Internal NHTSA # | 11317553 |
| Manufacurer | Daimler Vans USA, LLC |
| Brand | MERCEDES BENZ |
| Model | SPRINTER 2500 |
| Model Year | 2010 |
| File date | 02/03/20 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Hello all, i am currently driving with a defective airbag. I have been contacted by the daimler vans recall resolution team. They instructed me to take the vehicle to the nearest sprinter repair center for the bag to be replaced free of charge. I explained that the nearest service center was st louis mo which happens to be over 100 miles away from my home. I asked if they could send someone to change it at my location, since this would take me away from work for a day to do this. They responded no i would need to have it towed at my expense to there location for servicing. Mercedes & sprinter share the same hood ornament, but sprinter service is require at specific servicing locations. Can you please help me resolve this matter asap . I have been riding with this airbag not knowing if it will accidentally discharge while i am driving. Thank you. |
| Vehicle Mileage at Failure | 35000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CARTERVILLE, IL |
| VIN pattern | WD3PE7CC4A5XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |